Policies / FAQ's
Which Class is right for my child?
The ages recommended have been carefully constructed to best group children in an age-developmentally appropriate way. Therefore , it is important that your child is at least the minimum age by the start of the semester for the class you are enrolling in. Please speak to your teacher if you have any concerns about your child’s success in a particular age-range.
Can we join a class at anytime?
Yes! We welcome families at any time and charge on a pro-rata basis. However, all class sizes are limited and can fill very quickly. Registering at least 2 weeks prior to commencement of the semester ensures that your Home Materials will be available at the first class.
How do I enrol?
Check the timetable then complete the enrolment form and return this with the minimum deposit to secure your place in class. Please submit 2 class options in case your first is not available. Please see “Fees Structure” for details on how payment can be made. Your enrollment will be confirmed via email.
What happens if I need to cancel our enrolment, will I get my deposit and fees back?
Deposits are non-refundable. Fees are not refundable for missed classes or if your child does not complete the entire term. Tuition refunds may be requested due to extenuating circumstances necessitating withdrawal from class. Such requests will be considered on a case by case basis and any refund should not be assumed. If a refund is approved an administration fee will be applied. We regret that refunds cannot be offered for At Home materials
What happens if we miss a class?
Please notify us that you will not be attending via SMS, email or phone.
There are no credits given for missed classes however, you can make up a class on another day if there is availability in that class. You must book in for a make-up class. Make-up classes must be taken within the term that the missed class occurred and cannot be carried over to a new term. If your child is too ill for pre-school or day care they are also too ill for class. Thank you for your understanding.
Can Siblings attend classes?
Due to limited class sizes and unique class settings, we recommend that parents investigate childcare options for younger siblings. This allows the parent to give full attention to the enrolled child and fully participate in class. Siblings that can be constrained in a stroller can attend Level 2 classes however older siblings are not permitted in Foundation/Level 1. Siblings are welcome in sharing time for Level 3. Please confirm sibling attendance availability due to COVID-19 restrictions.
How do we make the most of Our class?
Plan to arrive 5-10 minutes early, this provides time for your child to settle in and for the class to start on time. Please turn off mobile phone during class. You are the most important role model for your child. If you are engaged, listen actively to the educator and participate enthusiastically so will your child and other children. It will often take a few classes for a child to settle and feel comfortable, this is normal!
Do we really need the Home Materials?
Yes. The materials are an integral part of the program. Frequent reinforcement of the materials ensures that your child will feel comfortable in class and will want to participate.
What do we need to bring to class?
Please dress comfortably and be prepared to remove shoes for class. Please do not bring toys to class this is a distraction to class routine. For “Bubs” classes you may like to bring a bunny rug to lay your baby on the floor.
Can we bring food or drinks to class?
No. Please do not bring food or drinks due to the possibility of a class member having an allergic reaction. Food and drinks are a distraction to others in the class. Bottled water is ok but please keep this out of sight!
Please don’t hesitate to contact us we are more than happy to have a chat